Investor Update | Testing call-out

Dear Investor Community,

Thanks for such a great response to our call out for testing.

On Tuesday at the Roadshow presentation in Sydney, Ventia’s 300 executive leaders asked for YeahNah sign-up to improve from 2-3 minutes. By Thursday’s Roadshow presentation, our Mindhive Development team had reduced it to seconds - you experienced it! You also gave us heaps of great ideas for improving YeahNah - from design to question assistance for clients, and so on. See the list to your right - within an hour or two of our call-out. The power of many.

Thanks again - we’ve had two of our investors offer their professional testing teams for next time. So you’ll be able to sit back and use Mindhive to decide the best dates for your next family holiday or how to improve the meetings you’re going to. It’s up to you.

Because of your speedy assistance in testing, and our development team’s execution, we’re officially becoming an innovation partner and client with Ventia. Paperwork in play.

Best, Bruce

Bruce Muirhead | CEO & Founder | E : ceo@mindhive.org | P : 0411 645 851 | A : Level 6, 200 Adelaide Street, Brisbane, QLD, 4000 | www.mindhive.org
New Book A Global Mind: Fuelled by The Power Of Many | Mindhive Results & News Centre

Here are summary notes of the user feedback collected on 22 March 2023 for the Mindhive Development team. Based on this feedback, the Mindhive Development team will implement the following bug fixes and feature designs:

Ticket: Improve color accessibility for color-blind users

User Experience: Pink and green are hard colors for color-blind people, but the symbols get over that.
Fix/Feature: Consider using alternative colors or symbols that are more accessible for color-blind users.

Ticket: Fix text formatting issue

User Experience: Text in the last line doesn’t quite fit. Increasing the text area by half a line would be better.
Fix/Feature: Increase the text area by half a line to fit the text properly.

Ticket: Redesign graphic element for improved user experience

User Experience: Maybe not a white hand graphic. The hand could be dropped, and Yeahnah split into YEAR and NAH above the two symbols.
Fix/Feature: Redesign the graphic element to better align with the app’s brand and visual identity.

Ticket: Correct spelling error

User Experience: A small spelling correction is needed in the last sentence. It should say “YeahNah is the go-to app for rapid insights.”
Fix/Feature: Correct the spelling error in the app’s last sentence.

Ticket: Add pop-up instruction at the beginning of the survey

User Experience: A pop-up at the beginning with a little instruction could benefit the app, such as “thanks for taking 5 mins to help us get a feel for how we’re doing with innovation here at Ventia” and then a start button.
Fix/Feature: Add a pop-up instruction at the beginning of the survey to provide users with a clear introduction and direction.

Ticket: Fix non-functional Home button on web version

User Experience: The “Home” button on the web version doesn’t appear to do anything. The app version looks good.
Fix/Feature: Fix the non-functional Home button on the web version to provide users with a working navigation option.

Ticket: Add a filter option for Unsure/Not Applicable situations

User Experience: Different colors/images could evoke different emotions and skew user feedback. An Unsure/Not Applicable button (or flicking the image upwards or downwards) could be included to filter these situations.
Fix/Feature: Add an Unsure/Not Applicable button or gesture to filter feedback in situations where the question is not applicable or the user is uncertain.

Ticket: Ensure consistent spelling for worldwide scalability

User Experience: The language used is American English - I see “z” instead of “s” for British English. As long as it’s consistently either one, YeahNah can be scaled worldwide.
Fix/Feature: Ensure consistent spelling (either American or British English) for worldwide scalability.

Ticket: Fix button display issue on some phones

User Experience: The “do you want to add to the home screen” message hides the up/down buttons on some phones.
Fix/Feature: Fix the button display issue on some phones to ensure that users can easily navigate the app.

Ticket: Add verification of identity for security

User Experience: Verification of identity for security for any of the clients could be added to the app.
Fix/Feature: Add verification of identity for security to enhance the app’s security and privacy features.

Ticket: Update survey to be more inclusive

User Experience: The survey assumes the user is an employee at Ventia.
Fix/Feature: Update the survey to be more inclusive and avoid assumptions about the user’s background or employment status.

Ticket: Add shortlist functionality to improve user experience

User Experience: The app should have the ‘shortlist’ functionality of dating apps where you match and consider more thoughtfully to pursue a prospect.
Fix/Feature: Add shortlist functionality to allow users to consider their matches more thoughtfully and pursue prospects in a more efficient way.

Ticket: Add a Maybe option or more information option for certain cards

User Experience: Some cards provoke an ‘it depends’ internal response such as the shark tank program. A Maybe option or swiping down for further information would be interesting.
Fix/Feature: Add a Maybe option or a swiping down option for certain cards to allow users to indicate that they are uncertain or would like more information before making a decision.

Ticket: Rewrite or change double negative questions

User Experience: Always test drive the questions beforehand with a range of people. The screenshot above is a double negative question - so in this case, it would rewrite or change the “not” to “NOT”.
Fix/Feature: Rewrite or change double negative questions to ensure that they are clear and understandable for users.

Ticket: Ensure consistency in YeahNah construct throughout the survey

User Experience: The front screen of the app shows the green thumbs up then the pink thumbs down, which aligns with the YeahNah construct. However, when the survey starts, the construct is switched to NahYeah, with the Nah on the left and the green thumbs up on the right.
Fix/Feature: Ensure consistency in the YeahNah construct throughout the survey to avoid confusion for users.

Ticket: Use singular quotation marks instead of double quotation marks

User Experience: Singular quotation marks should be used instead of double quotation marks, which are used for speaking.
Fix/Feature: Use singular quotation marks instead of double quotation marks to improve consistency and readability in the app’s text.

Ticket: Choose appropriate images for questions

User Experience: The image of a roller coaster is not the right choice for the question being posed.
Fix/Feature: Choose more appropriate images for questions to improve the app’s visual design and enhance user experience.

Ticket: Change spelling and rephrase button labels

User Experience: The word recognized is US spelling rather than UK spelling recognised. The word Dismiss comes across as negative and should be changed.
Fix/Feature: Change the spelling of recognized to recognised for UK spelling and rephrase the button labelled Dismiss to be less negative and more neutral.

Ticket: Rephrase questions for more targeted survey

User Experience: The question “How would a person know if something is going to work out unless they have executed?” needs to be rephrased and split into more targeted questions. The survey needs to be more targeted to understand what individuals associate with as reward and recognition.
Fix/Feature: Rephrase questions to be more targeted and split into multiple questions to improve the app’s survey and enhance user experience.

Ticket: Make the audience feel nurtured and empowered

User Experience: The questions lean towards giving to the company, and the survey should make the audience feel nurtured and empowered.
Fix/Feature: Adjust the survey questions and language to make the audience feel nurtured and empowered, rather than just focused on giving to the company.

Ticket: Add a pop-up with instructions at the beginning of the survey

User Experience: A pop-up at the beginning with a little instruction could benefit the app, such as “thanks for taking 5 mins to help us get a feel for how we’re doing with innovation here at Ventia” and then a start button.
Fix/Feature: Add a pop-up with instructions at the beginning of the survey to help users understand the purpose of the survey and what is expected of them.

Ticket: Fix the “Home” button on the web version

User Experience: The “Home” button on the web version doesn’t appear to do anything. The app version looks good.
Fix/Feature: Fix the “Home” button on the web version to ensure that it works properly and provides users with a way to return to the home screen.

Ticket: Add an Unsure/Not Applicable button or gesture for certain cards

User Experience: Different colours/images could evoke different emotions and skew user feedback. An Unsure/Not Applicable button (or flicking the image upwards or downwards) could be included to filter these situations.
Fix/Feature: Add an Unsure/Not Applicable button or gesture for certain cards to allow users to indicate when a question is not applicable to them or they are uncertain about their response.

Ticket: Use consistent spelling throughout the app

User Experience: The language used is American English - I see “z” instead of “s” for British English. As long as it’s consistently either one, YeahNah can be scaled worldwide.
Fix/Feature: Use consistent spelling throughout the app to avoid confusion for users and ensure that the app can be scaled worldwide without issues.

Ticket: Fix the “do you want to add to the home screen” message on some phones

User Experience: The “do you want to add to the home screen” message hides the up/down buttons on some phones.
Fix/Feature: Fix the “do you want to add to the home screen” message on some phones to ensure that it doesn’t interfere with the app’s functionality and user experience.

Ticket: Add verification of identity for security for clients

User Experience: Verification of identity for security for any of the clients could be added to the app.
Fix/Feature: Add verification of identity for security for clients to enhance security and ensure that users’ data is protected.

Ticket: Revise the survey assumptions to make it more inclusive

User Experience: The survey assumes the user is an employee at Ventia.
Fix/Feature: Revise the survey assumptions to make it more inclusive and applicable to a wider range of users, regardless of their employment status or background.

Ticket: Add shortlist functionality to the app

User Experience: The app should have the ‘shortlist’ functionality of dating apps where you match and consider more thoughtfully to pursue a prospect.
Fix/Feature: Add shortlist functionality to the app to allow users to match and consider prospects more thoughtfully, improving their overall experience with the app.

Overall, implementing these tickets will help improve the user experience of the YeahNah app by addressing various issues and enhancing the app’s functionality and design.

Ben Johnston joins Mindhive Board

Mindhive is delighted to announce that they have expanded the Board of Directors, with Ben Johnston appointed as Director.

Ben Johnston has spent more than 18 years developing businesses, consulting on digital strategy and identifying market gaps and future trends. He's founded and co-founded some hugely successful companies, including digital ventures studio Josephmark (JM), motion design company Breeder, and indigenous creative agency Gilimbaa. Portfolio companies include trending music platform We Are Hunted (acquired by Twitter in 2012), and Clipchamp (acquired by Microsoft in 2021).

Mindhive CEO Bruce Muirhead said of the appointment, "Ben has been a critical part of Mindhive's continuing global emergence. Ben first engaged with Mindhive when Josephmark reimagined and redesigned Mindhive."

"Ben's experience and knowledge of our company, the ideas industry, and the emerging metaverse bring great strength to Mindhive. We are delighted to have him joining the board and driving the company forward. His input from a strategic and design perspective will be hugely significant as we plan the next phase of the Mindhive's growth and expansion."

Ben said of his appointment, "I am delighted to have joined the Board of Directors and look forward to further assisting the business on a global strategic level. With the developing metaverse, Mindhive can capture the world's surplus capability in purposeful, new, exciting ways. It's an exciting time for the company's development and growth."

The board's expansion is another indication of the commitment Mindhive has to grow the business significantly over the coming years. Having experienced rapid growth since the transition to enterprise tech, there is a clear desire to keep that level of development moving forward.

Bruce added, "Our global strategic alliances, client development and AI machine learning will be key to our success and meeting our objectives. It is a fascinating time within the business and a great opportunity for all to develop along with the company."

New Clients

February Post-seed B investment ($322K) secured 1000%+ growth as at 26 October ‘22

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It also delivered >

Machine Learning & AI Lead Joins Development Team

Nelis is a recovering data scientist that has spent the better part of the last decade solving problems with data. For the last few years, the focus has been utilising natural language processing (NLP) and the building, deploying, and maintaining of machine learning models (MLOps) to identify opportunities and optimise processes in the financial services, and more recently, tech sectors.
M.Sc. in BMI; B.Sc. (Hons) BMI - Data mining/Business analytics; B.Com - Risk management - NWU, South Africa
Linktree, Youi, Outsurance

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Mindhive 3.0 AWS Infrastructure Live

Mindhive’s web application has been migrated to Amazon Web Services and Cloudflare. Mindhive refreshed this Infrastructure to improve visibility, scalability, and ISO27001 compliance. Post-seed B investment provided for Infrastructure development that is:
Reproducible - everything in code • Simple and standardised - to improve visibility and reduce documentation and handover effort • Secure - to meet or exceed ISO 27001 • Able to incorporate AWS “smarts” (Machine Learning etc) as required • Exceedingly well documented.

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Research, Development & Innovation

As Mindhive’s R&D project continues, repeated research and investigation into newly published professional findings, academic reports, and other reputable knowledge sources were conducted. Scientific sources evaluated by Mindhive include utilising neural network text similarity recognition (Ghasemi et al., 2021) to improve recommender systems and an analysis on the 2 primary forms of text summarisation systems (Aggarwal, 2022) in the context of machine-learning-based text summarisation as a whole.
Mindhive’s investigation and review of available research identified that there is no other digital crowdsourcing network capable of performing the complete list of features and functionalities to be built into Mindhive 3.0. For example, no competing solution has shown the capability to apply blockchain and tokenization technology to a methodology capable of creating a novel form of IP for insight-generating users.

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“Great innovation is born out of collaboration and connection and this can only be done by creating an environment where knowledge, people, insights and expertise come together to solve problems and uncover solutions.

The Innovation team at BDO in Australia to be partnering with the team at Mindhive to uncover opportunities to do this better both as a business and a contributing member of the community.”

Rene Plamenac | Innovation Lead, BDO

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Mindhive Post-Seed C Raise ($345K) will deliver:

Lead Enterprise role ($250K)

Mindhive has secured the interest of a global Lead Enterprise appointment. They are a Senior Sales and Business Development Executive with global experience, having sold to and managed accounts across the Asia Pacific, Japan (‘APJ’) and North American regions. Their last three roles required them to establish a practice, build a brand and develop a pipeline through direct and channel engagements within the region.
Identification, lead generation and the capitalisation of market opportunities to increase revenue, grow market share and maximize profitability are key skills. Their client network is extensive, with a mixture of middle/senior management as well as C-Suite. Established strategic alliances and personally managed these relationships to ensure scalable growth for their business. They’re skilled in territory development, strategic planning, risk analysis, business process optimisation, project management and contract negotiation. We want them on our team.
Legal Maturity for global enterprise engagement ($20K)

We have secured a partnership with a legal firm to assist Mindhive with developing its legal maturity. You might like to think of this as a “start-up shopping list” – some items (e.g. SaaS terms and privacy documentation) will be more time-sensitive than others, and prioritising the key documents first will also help to space out costs.
Fore example, preparing the first draft of a template SaaS subscription agreement, pursuant to which Mindhive will provide a customer with a licence to, implementation of, and support for, use of the Mindhive platform within the customer’s business. We’ll build documentation regarding back-to-back liabilities in respect of AWS; ownership and licensing user-generated content; data protection and security; General Data Protection Regulation (GDPR) Standard Contractual Clauses (SCCs); security; personal information privacy (PIP); and alignment with Mindhive Terms and Conditions that apply to end users.
Artificial Intelligence Maturity ($50K)

At its core, the Mindhive experience is bringing passionate users towards new challenges and problems whilst consistently offering users the opportunity and the power to provide meaningful insights with the knowledge that their thoughts have the potential to be met with purposeful recognition and meaningful action, as opposed to a standard social media platform where thoughts and ideas are washed out by the noise of countless trivialities and make any attempt at sharing or discovering new ideas feel futile.
In order to meet the ideals and ambitions of this core Mindhive experience, Mindhive must maintain and improve on these essential features: Wildcard Algorithm; Rewards and Recognition; and Discussion (Automation)
Mindhives’ core features are not so simply because they make Mindhive work, but because they make Mindhive unique.

Launch Mindhive's YeahNah App ($50K)

The YeahNah app is a gamified binary response survey system functioning both as an independent mobile phone and web app in addition to acting as part of a larger collection of Mindhive data collection and insight generation tools and services.
A core component of the YeahNah app is the complementation of novel smart technologies with the capability to generate and interpret data both on and off the YeahNah app, deriving new questions for users from outside sources then collecting the resulting answers and generating clear insights, creating an AI driven experience for both individual and enterprise customers.
In its completed form, the YeahNah app will have the capacity to scour the internet, including news sites, social media and other online sources for written, visual and textual information that can serve as the basis for new questions, generated automatically and coherently by Mindhive's text recognition and generation AI, and then provided to users of the YeahNah app for answers.
Additionally, the YeahNah app will apply related Ai technologies to the clear and automatic collection, interpretation and presentation of the resulting user answers into insightful findings on par with that of human analyses a convenience unseen in competitors.
Distribute Mindhive's Wax Lyrical Globally ($5K)

The Wax Lyrical magazine has been designed as a monthly series of papers that are being delivered globally to our Premium member community. We believe in rewarding our Premium community with access to the future. WAX LYRICAL is your monthly brief offering you analysis and case studies of current trending skills, challenges, themes and trends on the future of collaboration and collective intelligence. Members also have exclusive opportunities to write in WAX LYRICAL themselves.
Readers learn to use the crowd as your open innovation partner and develop your ability and tools to lead, innovate and harness critical expertise to lead in today’s digital age with a focus on:
Shared and collective intelligence technologies of insight and expertise engaging innovation with crowds collaborative problem-solving; and strategy co-design and execution
Account Manager (Part-time) ($25K)

Currently, Mindhive has one Account Manager at 4 days a week. We need to build this out as we engage more prospect interest.
A Mindhive key account manager's main role is to retain top customers and nurture those key relationships over time. Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit.
A MIndhive account manager is an individual who oversees the management of a customer's account within the company. They work with the client to answer their major questions or concerns and deliver impressive customer service.